PLEASE NOTE: REFURBISHED BEDS ARE NOT RETURNABLE.

EZ Lift Be will accept returns that adhere to the following:

Item must be “Like New” and repackaged in original packaging with original proof of purchase receipt.  Item must be returned within 15 days of acceptance.  Returns will incur a 20% restocking fee.  The buyer will be responsible for all return shipping costs. Refunds will not include initial shipping or white glove delivery fees.  Products that have been exposed to bare skin, body fluids, soiled, or stained cannot be returned and will not be accepted.

For sanitary reasons, we cannot accept returns on

• Mattresses
• Sheets
• Mattress Covers
• Mattress Toppers
• Weighted Blankets
• Bathroom Safety Products
• Any cushions or backs

If you need to return a product, please call customer service at (727) 382-4550 or email info@ezliftbed.com for a Return Merchandise Authorization (RMA) Number.  Please do not return items without an RMA Number.  Any product returned without prior authorization will not be accepted and no refund will be issued. 

Refused Delivery

If any package is refused at point of delivery, you will be responsible for the return shipping.  Return shipping fees will be taken out of any refund given. 

White Glove Delivery

Once an item ships, white glove delivery cannot be remove, and the order cannot be cancelled.  If a white glove delivery is refused at point of delivery, you will be responsible for return shipping as well as the full cost of the white glove delivery.  These fees will be taken out of any refund given.

Refurbished Beds

Updated October13 2022