Shipping Policy

Once you order has been placed it will be submitted to our warehouse within 3 business days. The warehouse could take up to a week to prepare your order. Once it is prepared, it will ship within 24 hours.

We ship with FedEx Freight using a shipment option called “Basic by Appointment.” What this means, is once your shipment is in your state’s distribution hub, FedEx will call you and make an appointment to deliver your bed. You will be given a tracking number the day before the shipment and can opt in for text or email alerts from FedEx and schedule the appointment this way as well. You will receive accessory items separately in another shipment via FedEx Ground.

Orders upgraded with “White Glove Delivery” will be contacted for custom set-up.  White Glove Delivery typically adds 5-7 business days to the delivery time.

Please note: we make every effort to ensure prompt delivery of your order, however, once it has been shipped it is out of our control.

International Shipping

For international shipping, there will be an additional charge. Please send us your address for a quote. International Shipping includes Canada, Mexico, Hawaii and Alaska.

Due to the size and weight of the bed, we will have to remove the return policy. International shipping is final sale. 

Updated January 2023

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